FAQ

Your Questions, Answered

Q.What is your minimum order quantity (MOQ) for Bags and Small Leather Goods (SLG)?

A.We can begin production with a minimum order of 50 units per color and design for bags & 100 units per color and design for SLG, utilizing our in-house leather and accessories components.

Q.What is the estimated timeline for prototyping or sampling?

A.Within a span of 7 to 14 days, contingent upon design specifications and accessory availability.”. After completion, we will schedule a video call for your approval and any necessary adjustments before promptly shipping your sample.

Q.What is the estimated timeline for prototyping or sampling?

A.The sample development fee is $100 for bags and $50 for small leather goods (SLG). Additionally, the sample price is set at three times the actual product price. While the sample price is fully refundable upon placing an order, the development fee is non-refundable. Customers are responsible for the freight charges associated with sample delivery.

Q.Could you create a sample without a blueprint?

A.Yes, we can. Please provide a reference product, and we will customize it according to your specifications.

Q.Do you work with designers and brands?

A.Yes, we collaborate with designers and brands to develop and produce their leather goods collections, providing design assistance, sourcing, and production management.

Q.How can I place an order or get a quote?

A.You can contact us directly through our website or email or Whatsapp to discuss your project requirements, get a quote, or arrange a consultation with our team. here.

Q.What is your production capacity?

A.Our factory has the capability to handle both small-scale and large-scale production orders, maintaining high standards of craftsmanship and quality control.

Q.What are your lead times for production?

A.Lead times can vary depending on the complexity and size of the order. Generally, we strive to maintain efficient production schedules and communicate timelines clearly with our clients.

Q.Do you offer bespoke or custom manufacturing services?

A.Yes, we offer bespoke manufacturing services where clients can customize designs, materials, and finishes to meet their specific requirements.

Q.What materials do you use?

A.We utilize premium leathers primarily sourced from Bangladesh, with additional imports from Italy and Japan as per customer requirements. Our metal accessories are sourced from renowned suppliers in Japan and China.

Q.Where are your products manufactured?

A.Our products are proudly manufactured in Bangladesh, known for its tradition of artisanal leather craftsmanship.

Q.Do you work with sustainable practices?

A.We are committed to ethical manufacturing practices and can discuss sustainable options for materials and production processes upon request.

Q.Can you accommodate vegan leather production?

A.Yes, we offer vegan leather production options on demand, ensuring we cater to the growing demand for cruelty-free and sustainable alternatives.

Q.What quality control measures do you have in place?

A.We have rigorous quality control processes at every stage of production, ensuring that each piece meets our high standards before it leaves our factory.

Q.Could you please provide information on the range of color options available in your leather stock?

A.We offer a selection of 5 distinct types, each available in a diverse palette of 45 color options.

Q.Could you please provide details on the available payment options?

A.We offer two payment options: Letter of Credit (L/C) and Telegraphic Transfer (T/T). For the T/T option, we kindly request full payment in advance.

Q.Could you please provide details on the number of language options available?

A.We offer four language options: Bengali, English, Japanese, and Hindi.

Q.Could you please arrange for the shipment of our ordered products with appropriate packaging materials, such as boxes?

A.Yes. You can place orders for various items including boxes, cotton fabric bags, non-woven fabric bags, and attention cards.

Q.What shipping options do you have?

A.We have 2 options; cargo ship & airplane
Europe: 22~25 days via cargo ship, 2~4 days via airplane
Australia: 22~25 days via cargo ship, 3~4 days via airplane
The US: about 30 days via cargo ship, 3~6 days via airplane
Japan: 26~28 days via cargo ship, 2~4 days via airplane
Korea: 26~28 days via cargo ship, 1~3 days via airplane
China: 10~15 days via cargo ship, about 1 day via airplane
Africa:about 45 days via cargo ship, 4~5 days via airplane

Q.I have some concerns about our limited experience in negotiating deals and the number of details I am not yet familiar with. Could this be an issue?

A.We have extensive experience in creating fair and balanced agreements with customers who are new to trading. We will take the lead in managing the process, so you can be confident and at ease.